Today’s advancements in computers and technology make many tasks easier than they were years ago. Computers and technology aid us in our personal lives as well as professional lives. Most young people probably can’t imagine a world without computers and technology, and most older people probably can’t imagine going back to that world. Thanks to computers and technology, we work online, we play online – we do just about everything online!
A popular trend today is the act of purchasing insurance policies online. Health insurance, life insurance, automobile insurance – you name an insurance, and it can probably be purchased online thanks to computers and technology. This is a great convenience for some folks. Think about it: who wants to make a detour on their commute home from a long day of work to talk with an insurance agent about purchasing an insurance policy? Wouldn’t most people rather go home to spend time with their families and relax before the next day begins?
While computers and technology make it much easier to spend more time enjoying these kinds of leisurely activities, they also make it much easier for us to lose connection with real people. By purchasing insurance online, you’re saving time and effort, but you’re also losing the important, yet overlooked, benefit of speaking with an insurance agent one-on-one, face-to-face. At the very most, the only human interaction you’re going to have by purchasing insurance online is speaking with a representative over the phone.
This isn’t to say that you should avoid the perks of today’s computers and technology, such as purchasing insurance online; however, you should make sure you have the chance to get some one-on-one time with an insurance agent – even if that one-on-one time is only over the phone. Rather than the conversation consisting solely of a brief synopsis of the coverage and your credit card number, ask specific questions, and make sure to get thoroughly detailed answers.